DITAPHospitality & TravelLet's talk
Home/Questions

Questions

Before we begin.

Some answers for planning improvements to your property.

Conceptual scene of hospitality by the sea.
Reference image.
How long does the installation take?

Generally, two to three weeks for a typical property, assuming the necessary work and agreed-upon timelines align with the hotel’s operations.

Does it work with old buildings, with thick walls?

Yes. The radio frequency site survey measures the actual coverage within a building, including difficult materials, before installing a single access point, so we can precisely identify where coverage is lacking.

Can the WiFi portal display our hotel’s logo?

Yes. The captive portal can be customized with your brand and can capture guest data, with their consent, for post-stay emails and loyalty programs.

How much does a WiFi project for a hotel cost?

The assessment will depend on the size of the property, the number of rooms, and the condition of the existing wiring. Please write to us, and we will provide a specific evaluation after learning about your situation.

Do you work with small cabins and lodges?

Yes, from six rooms.

People · Places · Experiences

Let's talk about your next improvement.

Let's talk

People, process, and support.

Support before, during and after implementation.

A clear initial contact. A written proposal. Agreed-upon next steps.

  1. Before: to understand and define

    We discussed your needs and established goals, deliverables, deadlines, and costs within the proposal.

  2. During: to coordinate the work

    We agreed on responsibilities, stages, and the necessary information to move forward. The launch and training are defined according to the project.

  3. After: knowing how to proceed.

    We’ve agreed on the channels, times, and scope of the follow-up support, so you’ll know who to contact.

Answers before deciding.

What am I going to receive before signing a contract?

A written proposal outlining the scope, deliverables, stages, price, and terms. It also identifies any additional services you would like to include.

How is support organized?

We’ve defined the contact channel, the hours of operation, and the scope of support within the proposal. This allows you to understand what kind of assistance your service offers and how to request help.

What’s happening with the information related to my organization?

When defining the project, we reviewed what information is needed, who can access it, and how it will be shared. In software systems, we also agreed on the conditions for backup, preservation, and export.

Let's talk about your project. Find out who’s behind it.

Technology that supports your trust.

A protected technology foundation.

HTTPS / TLS

Encrypted connections

Your browsing on this website uses HTTPS/TLS to protect information during transmission.

AES-256

Encoded within the infrastructure.

Vercel, the provider of hosting for this website, documents the use of AES-256 encryption for data stored within its infrastructure.

DITAP

Confidence in every experience.

Guest connectivity and internal operations have distinct needs. We review these as part of defining your project.

Learn about the supplier’s specifications.